At SkyTees, we aim to provide a hassle-free shopping experience. Please read our cancellation and refund policy carefully before making a purchase.
Order Cancellation
- You may cancel your order within 24 hours of placing it by contacting our customer service team.
- Once an order is processed for shipment, it cannot be canceled. Please refer to our Returns Policy for further assistance.
Returns Policy
7-Day Return Policy
- SkyTees offers a 7-day return policy from the date of delivery.
- To initiate a return, please contact our customer service team to request a Return Merchandise Authorization (RMA) number and further instructions.
- Items must be unused, in their original condition, and with all tags attached for a successful return.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a SkyTees error or a defective product.
- The return shipping costs will be deducted from the refund amount.
Refunds Processing
- Refunds for eligible returns will be processed within a reasonable time after the item is received and inspected.
- The refund will be issued to the original payment method used during the purchase.
Exchange Policy
- We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.